1. What is Sylpha Beauty?
Sylpha Beauty is a natural skincare and candle brand offering handcrafted products made with plant-based ingredients, inspired by wellness, tradition, and women’s holistic health.

2. Are your products all-natural?
Yes! We use high-quality, natural ingredients including cold-pressed oils, botanical extracts, essential oils, and clays. No parabens, sulfates, or harsh chemicals.

3. Are your products safe for sensitive skin or PCOS-related concerns?
Absolutely. Our founder created Sylpha Beauty specifically to address sensitive skin and hormonal imbalances. Our formulas are gentle, nourishing, and crafted with care.

4. Are your products vegan and cruelty-free?
Most of our skincare products are vegan and all are cruelty-free. We never test on animals.

5. Where are your products made?
All Sylpha Beauty products are handmade in small batches in Indiana, USA.

6. Do you accept custom orders?
Yes! We offer limited custom options for candles, skincare sets, and gift boxes. Please contact us directly for personalized orders.

7. How long does shipping take?
Orders typically ship within 3–5 business days. You will receive a tracking number once your order is processed.

8. Do you offer local pickup or delivery?
Local pickup is available in select areas. Reach out to us before placing your order to confirm availability.

9. What is your return policy?
Due to the nature of handmade skincare, all sales are final. However, if there is an issue with your order, please contact us and we’ll make it right.

10. How can I contact Sylpha Beauty?
You can reach us via email at hello@sylphabeauty.com or send us a message on Instagram @sylphabeauty.